What is Credit Eligibility-4 - How to fix the "missing credit" issue as an administrator

4 - How to fix the "missing credit" issue as an administrator

Video Transcription

Video Summary

Thomas Wong, a former social worker turned nurse practitioner, is frustrated that the course credit he received does not align with his new profession. As an administrator, he can rectify this by accessing the user's account, selecting the course, and adjusting the credit to match his current profession. By marking the credit as claimed, the system will update accordingly. Alternatively, marking it as available allows the user to claim the credit themselves. This process avoids triggering integrations or external credit systems. By making the necessary adjustments, such as adding ANCC and ANCC pharma credits, the user can successfully claim the credits through the standard process.

Meta Tag

Creation Year 2024

Keywords

course credit

nurse practitioner

credit adjustment

ANCC credits

user account

how to fix missing credit

missing credit issue

credit

Indiana